Which step in the steps of work design is responsible for verifying the product before fulfillment?

• A. fill
• B. order entry
• C. data verification
• D. product verification

Answer: (D)

The main idea here is ensuring the right item is truly ready for shipment by inspecting the product itself before it leaves fulfillment. Product verification is the step that performs this check, confirming the item matches the order and is in appropriate condition so nothing is packed or shipped incorrectly. The fill step is about putting items into the shipment, which happens after the product has already been verified. Order entry focuses on capturing the customer’s order details, not inspecting the actual product. Data verification deals with the accuracy of information like SKUs, quantities, or addresses, rather than inspecting the physical item. So verifying the product before fulfillment is the correct focus because it targets the actual item being sent to the customer.