Which statement about CQI is true?

• A. It is a process focused on ongoing quality improvement
• B. It is a one-time audit
• C. It is a financial metric
• D. It is unrelated to quality

Answer: (C)

CQI stands for Continuous Quality Improvement, an approach that focuses on continually improving processes and outcomes. It's a structured, ongoing effort that uses data to identify problems, test changes, and measure their impact over time. Unlike a one-time audit, CQI is iterative—teams cycle through planning, implementing, studying results, and adjusting to drive steady enhancements. It isn't a financial metric and it's not separate from quality; its goal is to improve quality through ongoing learning and process changes. Therefore, describing CQI as a process focused on ongoing quality improvement best captures what it is about.