Which of the following is an example of a pharmacy dispensing incident?

• A. Prescription was not dispensed as prescribed
• B. Patient asked for a discount
• C. Labeling is clear
• D. Inventory reorder

Answer: (C)

A dispensing incident is an event in the medication dispensing process that could lead to giving the wrong medication, dose, patient, route, or instructions. Not dispensing a prescription as prescribed is a direct deviation from what the patient should receive and therefore fits as a dispensing incident. In contrast, labeling that is clear reflects proper communication and safe practice, not an incident. A request for a discount is unrelated to how the medication is prepared or dispensed, and inventory reorder concerns stock management rather than patient-specific dispensing. So the scenario that illustrates a dispensing incident is the prescription not being dispensed as prescribed.