Which of the following is NOT a team member responsibility?

• A. Cleaning and organization
• B. Payroll processing
• C. Telephone
• D. Patient care

Answer: (B)

The key idea is which tasks fall under a team member’s everyday duties versus tasks that are handled by a separate administrative function. Payroll processing is not part of a team member’s typical day-to-day responsibilities. It involves calculating wages, withholdings, benefits, and compliance, and is usually managed by HR or a payroll department with specialized systems. That’s why it isn’t considered a front-line team member duty.

The other tasks fit more naturally into a team member’s role: keeping the workspace clean and organized supports safety and efficiency; handling phone calls is part of direct communication with customers or other staff; and providing patient care is a direct service task that team members are expected to perform. So the best answer is payroll processing, since it’s the administrative function outside the ordinary duties of a team member.