What is Giant Eagle's expectation for accuracy when scanning items at checkout?

• A. Do not scan items and rely on memory.
• B. Scan only items with coupons.
• C. Scan each item to ensure correct price and prevent misloads or missing discounts.
• D. Allow self-checkout without staff verification.

Answer: (C)

Accuracy at checkout means scanning every item so the system confirms the right price, applies any discounts, and prevents misloads or missing promotions. When each item is scanned, the POS matches the item’s barcode or identifier to its correct price and promotions, ensuring the customer is charged correctly and inventory stays accurate.

Relying on memory would leave gaps—items could be missed or priced incorrectly. Scanning only items with coupons ignores non-discounted items that still need to be priced, scanned, and rung up. Allowing self-checkout without staff verification opens doors to uncorrected mistakes. By scanning each item, the checkout process consistently delivers accurate totals and proper discounts, which is why this is the expected practice.