How should coupons and promotions be processed to ensure policy compliance?

• A. Scan or enter promotional codes exactly as advertised and apply only valid coupons and discounts per policy.
• B. Guess which coupons the customer has and apply if convenient.
• C. Accept all coupons regardless of policy to close the sale.
• D. Reject all coupons and promotions.

Answer: (A)

Processing coupons and promotions in a way that follows the advertised terms and policy ensures every discount is legitimate and traceable. Scanning or entering promotional codes exactly as advertised applies the correct discount to the right items, respecting expiration dates, exclusions, stacking rules, and other eligibility requirements. This keeps pricing consistent with what the promotion promises, protects the store from policy violations, and helps prevent errors or fraud. When you apply only valid coupons and discounts per policy, you maintain accuracy at the register and keep customers confident in the savings they’re receiving.